Solutions
delivers unrivalled benefits for companies seeking to increase sales, profits and improve cash flow by aligning sales more closely with credit and collections management.
In any economic environment, misalignment between sales, credit and collections activities leads to lost productivity, longer DSO, higher bad debt expenses and customer dissatisfaction. At Forseva, our award-winning application, ForsevaTRM™ empowers organizations to easily bridge departmental gaps, seamlessly coordinate policy decisions and accelerate every process throughout the "quote-to-cash" cycle
Built on the three pillars of Sales Activity, Credit and Collections Management, ForsevaTRM™ drives valuable collaboration between sales and finance that has become crucial in today's economy.
Key Features Include:
Sales Activity Management
- Customers, Contacts and sales activities all in one place
- Reports and Dashboards to track activities of associates to measure results and productivity
- Real time 3rd party credit bureau authentication of business identity and credit conditions from D&B, Experian and Ansonia
- Account profile information including Corporate Family Tree Hierarchies
- Recognize and prevent duplicate account entries through intelligent matching
Credit Management
- Set credit limits and payment terms automatically through configurable credit policies, workflow, and approvals, in real time
- Fast credit reviews through online credit applications
- Build and track trends on account credit profiles from credit bureau data, AR payment behavior and financial statements on accounts all in one place
- Customized management reporting, dashboards, and alerts for key metrics that function as early detection of credit deterioration
- Automated links to D&B, Experian, and Ansonia that supports real time pull of credit data into our application
Collections Management
- Prioritized lists of accounts for collection calls based on your AR criteria -- push the work to the collectors based on your business objectives
- Create, track and resolve payment issues from promises to pay dates using our advanced case management feature
- Configurable collection policies and dunning notices
- Customized management reporting, dashboards, and alerts for key metrics that function as early detection of past due AR and collector case productivity
Benefits
C-Level Executives
- Reduce Days Sales Outstanding (DSO) by providing prioritized list of past due accounts to collectors to get a jump on delinquent accounts before they have to be written off
- Reduce allowance for bad expense by improved credit profiles and credit limit setting from real data
- Customer defined reports and dashboards for early detection and proactive action
- Who is over their credit limit?
- Who is at 80% of their credit limit and trending up?
- AR past due by region, by collector, by reason code
- AND MORE!
- No hardware or software needed - just a PC and an internet connection
- Low monthly subscription rate since you are leasing in the Cloud, not buying "on-premise" software and hardware
- Be a catalyst for sales growth without losing control of financial risk
IT Professionals
- No hardware or software needed - just a PC and an internet connection
- Low monthly subscription rate since you are leasing in the Cloud, not buying "on-premise" software and hardware
- Simply purchase and install our application from the Cloud in minutes
- No DBAs, VPNs, Network Administrators, or Disaster Recovery required by you
- All provided through the Salesforce infrastructure which runs over 200,000,000 transactions/day for over 1.5 million users across multiple production rollover environments throughout the world
- Completely scalable to add more users without driving additional IT spend
- Spend more time working on applications for associates that add value, less time on non value added infrastructure concerns
- Be a catalyst for sales growth without losing control of financial risk
Sales & Marketing Professionals
- Accelerate on-boarding new accounts by automating credit limits and terms through our powerful workflow engine using credit bureau and internal company information
- No more lost orders from emails to credit department that go unanswered for days or weeks
- Accelerate receiving credit applications from customers through our online credit application and get started writing orders faster
- Get orders in the system faster for new and existing accounts, not hung up in "credit jail".
- Full 360 degree view of accounts, contacts and activities so you know at all times what your book of business looks like
- Customer defined reports, alerts and dashboards for early detection and proactive action
- What are my open quotes by account and salesperson?
- What are my latest prospect activities by account and salesperson?
- AR past due by accounts?
- Who should have a higher credit limit based on their risk profile so I can write more orders?
Credit & Collections Professionals
- Automate setting credit limits and payment terms based on policies you set. Free up your time to focus on accounts requiring deeper analysis.
- Build and trend out the credit risk profile of customers
- Credit bureau, company financials, online credit applications and your own internal payment experience of the customer
- Readjust credit limits and payment terms from criteria you set
- Manage your collectors to work on high dollar high risk accounts based on the criteria you set
- AR past due in descending order of dollars
- By region or credit risk profile
- Design your own suite of dashboards, reports and alerts based on metrics that monitor risk proactively
- Send emails to sales associates for all customers who have open orders within 90% of their credit limit or any other field attribute of that account.
- Generate report that shows all new accounts without a completed credit application
- Available in real time - no lengthy IT projects to get reports
